BALMAIN’s Fall-Winter 2025 collection will soon be sent down the House’s runway.

Live from Paris at 8:30 PM CEST on 5 March.

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Enjoy Balmain online sale on Women and Men selected items

Online Sale on Women and Men

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Newsletter
Boutiques
Track your order
Careers
Legal notice
Privacy policy
Cookies center
Contact us
FAQ
Care Instructions

Shipping to : Canada (C$)

Language : English

SHIPPING

Standard Shipping

Delivery made within 4-6 working days

Free

Express Shipping

Delivery made within 2-4 working days

C$20

Deliveries are made during business hours Monday to Friday, except on public holidays. The courier will make 3 delivery attempts; after the third attempt, the package will be redirected to our warehouse.

Please note: once the order has been confirmed, you will not be able to change your delivery address.

As all orders are processed automatically, it is not possible for us to change dispatch and delivery times.

You will receive an email with a link to track your order as soon as your package leaves our warehouse. You can also visit the Track Your Order section to check the status of your order.

Returns

All returns are free of charge.

You can easily return your order. We remind you that items must be returned intact, in their original condition and with all tags attached within 20 days from receipt of your order. Masks cannot be returned.

• Please complete the online Return Form to generate your return label.

• Print the return label and visibly stick it on top of the previous one.

• Carefully pack the item(s) you wish to return to prevent any damage during transport, and make sure to include the original packing list in the package.

• Contact DHL by phone at 18553457447 or visit www.dhl.com to schedule a pick-up. If a tracking number is required, you can find it on the DHL pre-paid label (the number under the first barcode of your label). You can also drop off the package at a DHL service point of your choice.

You can also download and view the paper return form to exercise your right of withdrawal. For further details, please consult the Right of Withdrawal information in the Return Policy

For all information on how to make a return, visit the Customer Care area.

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Send us an email: our customer care team will get back to you as soon as possible

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You can also call us on the following number +1-646-343-9792 - Monday to Saturday from 9am to 8pm, except public holidays.